Customer Experience

Process Management

WHY YOU SHOULD COME...
PROFESSIONAL QUALIFICATIONS SINCE 1992 
IT IS LIVE & INTERACTIVE
A nice testimonial!

More than 120,000 people across 132 countries have completed qualifications with the BP Group and its affiliates since 1992. 

Our programs carry the very latest content from the best performing companies and people on the planet.
Will take you to the Next Event...
 HANDS-ON PRAGMATIC AND BANG UP TODATE 
ONLINE, LIVE, INTERACTIVE
We offer Open and Inhouse programs ranging from 1 day to 7 weeks from beginner to Master to Champion to Mentor.
ONLINE
Study from your space and participate in exercises, real life case studies and 2021 thinking and practices. You can even bring your own challenges and we will work them together.
Following the sessions we will meet in one to ones to review your progress. 

LIVE
Available to attend LIVE so there is a fun learning environment customised to the needs of the people in the training. Each session is also recorded for your online viewing later. Your experience will change the way you think and work forever.
You will also receive access to the all NEW Parallel software.
INTERACTIVE
With plenty of opportunity for Questions and Answers we will navigate the sessions in a proactive and pragmatic way. Outside of the main sessions we host live webinars to reinforce learning. Validation for the qualification comes through completing subsequent exercises that are again managed on a one to one basis.

TESTIMONIALS


Another fantastic learning, personal and professional development experience with you!

Lyall Shapiro, Australia


Thank you soooooooo much Steve.. this achievement means a lot to me & huge credit goes to you.. looking forward for my next

Amal Shaira, UAE


Thank you Steve Towers for an awesome time of masterful learning. Can't wait to attend your next class! 


Victoria Weaver, United States

Customer Experience

Process Management

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